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How d0679 Protects Your Personal Data

At d0679, your privacy is handled with the same care we put into running our platform — every piece of personal data you share with us is collected…

No data sold to third partiesEnd-to-end encryption in transitAccount data deletion on requestUPI & Paytm transaction privacyIndia-region data handling

Explore the Lobby Read FAQ

What Data We Collect and Why

d0679 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with d0679, we collect information such as your name, email address, mobile number and payment identifiers — for example, your UPI handle or the Paytm number linked to your wallet. This data is used solely to verify your identity, process deposits

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and withdrawals, and deliver account support. We also collect device and session data to keep your account secure against unauthorised access. Access to d0679 services depends on local law and is available where local law permits. We store your data on servers protected by industry-standard encryption
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and access controls, and we apply retention limits so that data is not kept longer than the purpose requires.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to access the data we hold about you, correct inaccurate records, or request that we delete your account information, our privacy support team is available seven days a week.

Privacy Email Send a written request to our dedicated privacy address. Include your registered mobile number or email so we can locate your account and respond without delay.

Live Chat Open the chat widget on d0679 and select the Privacy topic. Our agents are available around the clock and can raise a formal data request on your behalf right in the chat.

Help Centre Ticket Log into your account, head to the Help Centre and submit a Privacy Request ticket. You will receive a case number by email confirming we have received your request.

HOW WE HANDLE YOUR DATA

Six Ways We Keep Your Information Safe

From the moment you share data with us to the point you request its removal, d0679 follows a structured set of practices designed to keep your information accurate, secure and under your…

Data Collection

We collect only what we need — name, contact details and payment identifiers like your UPI handle. No unnecessary fields are requested at account creation, and you can update any detail from your account settings at any time.

Cookie Usage

Our site uses functional cookies to keep you logged in and analytics cookies to understand which sections of the platform you use most. You can adjust cookie preferences in your browser at any time without losing account access.

Account Security

Passwords are stored as salted hashes — we never hold your password in plain text. Two-factor authentication via your registered mobile number adds a second layer, and all login attempts are logged so suspicious access triggers an immediate alert.

Data Retention

We retain transactional records for the period required under applicable financial regulations, then delete or anonymise them. Account profile data is removed within 30 days of a verified deletion request, subject to any legal hold requirements.

Third-Party Sharing

Your data is shared only with payment processors — such as the networks behind UPI, Paytm and PhonePe — and identity-verification partners who are contractually bound to use it solely for the purpose we specify. We do not sell or rent data.

Your Rights and Requests

You can request a copy of all data we hold, ask us to correct errors, or ask for deletion. Submit your request through Live Chat or the Help Centre ticket system and our privacy team will acknowledge it within 48 hours.

Common Questions About Our Privacy Policy

The questions below cover the rights most commonly raised by people who have accounts with us. If something is not answered here, our privacy support team can be reached through Live Chat or by raising a Help Centre ticket — we are available every day of the week.

We collect your name, email address, mobile number and, when you make a payment, the identifier tied to your chosen method — for example, your UPI handle or Paytm number. We do not collect data beyond what is needed to run your account securely.

Yes. Submit a data-access request through the Help Centre ticket system or via Live Chat. We will compile and send you a copy of your profile, transaction history and log data within 14 working days of verifying your identity.

Transaction data from UPI, Paytm or PhonePe is used to process your deposit or withdrawal and to maintain an accurate account ledger. It is shared only with the relevant payment processor and is never used for marketing profiling or sold to any third party.

Profile data is deleted or anonymised within 30 days of a verified account-closure request. Financial transaction records may be retained longer where required by applicable regulations, after which they are permanently deleted from our systems.

We share data only with payment processors behind UPI, Paytm and PhonePe, and with identity-verification providers. Every partner is bound by a data-processing agreement that limits use to the specific task we have engaged them for.

Log into your account and open a Privacy Request ticket in the Help Centre, or contact us through Live Chat and select the Privacy topic. We will acknowledge your request within 48 hours and resolve it within 14 working days where legally possible.

We use functional cookies to maintain your session and analytics cookies to improve the platform. You can disable non-essential cookies through your browser settings at any time; this will not affect your ability to log in or access your account.

How d0679 Protects Your Personal Data

Contact Us About Your Privacy Rights

Six Ways We Keep Your Information Safe

Data Collection

Cookie Usage

Account Security

Data Retention

Third-Party Sharing

Your Rights and Requests

Common Questions About Our Privacy Policy

01 What personal data does d0679 collect when I open an account?

02 Can I request a copy of all the data d0679 holds about me?

03 How does d0679 use my UPI or Paytm transaction data?

04 How long does d0679 keep my data after I close my account?

05 Does d0679 share my data with any external companies?

06 How can I ask d0679 to correct or delete my personal data?

07 Does d0679 use cookies, and can I control them?

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