Reference

Legal terms for your account

We set out the legal terms that apply to your account, your data, and any request you send to us.

India-focusedLocal lawClear termsData and access

Jurisdiction rules and account terms

d0679 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This page explains how legal requests are handled when you use d0679 from India. The terms here apply to account creation, identity checks, wallet movement, content access, and any correction or closure request. If a state rule, bank rule, or other local restriction applies, that rule

1
comes first. We may need to verify the name on your profile against the payment route you use, especially before withdrawal or account change actions. UPI, Paytm, PhonePe, and Google Pay appear below as context chips because they are the local rails we commonly see beside
2
verification and settlement requests. By staying within local law, we keep the process readable and reduce delays when you need support. If you send a request, use the same name and email that sit on the account so we can match it fast.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

How to contact us on legal matters

For legal requests, use the contact paths below so the right team sees your message first.

Registered email Send legal or correction requests from the email on your account. That helps us match the request to your records, confirm authority, and reply with the next step without asking you to resend the basics.

In-account form If your account is open, the form inside it is the cleanest route for address changes, access requests, and closure queries. We log the submission time, route it to the right desk, and keep the thread together.

Postal letter Use post when you need a signed copy trail or when local law calls for a paper request. Include your registered name, account ID, and a clear explanation so we can verify and respond properly.

DATA SHIELD

How we keep records and consent

We handle legal data with a narrow purpose: account checks, support replies, access control, and record keeping required by local law.

Data use

We collect only the fields needed to open, verify, and service your account: name, contact details, device signals, and request logs. That lets us handle access changes and keep a clear record of what you asked us to do.

Cookies

Cookies store session state, language choice, and security flags so pages load with the right settings. They do not change the legal terms, but they help us keep your session stable while you move between account pages.

Account security

Use a private email address and keep your password, one-time codes, and device unlocks to yourself. If you think someone else reached the account, contact us at once so we can lock the session and check the logs.

Retention

We keep request records only for as long as needed for support, dispute handling, tax duties, and other local legal duties. After that, the records move to archive or deletion under our retention schedule.

Change requests

If you need a name, address, or contact update, send the request from the registered email and attach the proof we ask for. That helps us verify the change before anything is edited in the account.

Contact trail

Every legal request gets a case trail with the date, route, and status so you can refer back to it later. If we need more details, we reply through the same route you used first.

Legal questions we answer here

The questions below cover the parts of the legal terms that people ask about before they open an account or send a request. We keep the answers focused on access, records, contact routes, and corrections so you know what to expect. If local law changes in India, we follow the new rule set and apply it only where it fits.

Your account is handled under the legal terms that apply in India, and any access or use restriction depends on local law and is available where local law permits. If a local rule is stricter, we follow it.

We keep the data needed for account setup, identity checks, support, and record keeping: name, contact details, request logs, device signals, and any proof you send for a change. We do not keep more than the task needs.

Yes. Send the request from your registered email and include the exact change you want plus any proof we ask for. That helps us verify the request before we update your record.

We may ask for extra documents when the name, payment route, or contact route needs confirmation, or when a request affects access control. The check protects the account and keeps our record trail consistent.

We keep records only for the period needed for support, disputes, tax duties, and other duties that apply under local law. After that, they move to archive or deletion under our retention schedule.

Use the registered email, the in-account form, or postal mail if a paper trail is needed. Include your account ID, the request type, and a clear description so we can route it quickly.

If you cannot get in, contact us from the email linked to the account or share enough proof for us to confirm you. Once matched, we can help with access restoration or the next lawful step.

Legal terms for your account

How to contact us on legal matters

How we keep records and consent

Data use

Cookies

Account security

Retention

Change requests

Contact trail

Legal questions we answer here

01 Which law applies to my account?

02 What data do you keep from me?

03 Can I ask for corrections to my details?

04 Why do you ask for extra documents?

05 How long do you keep records?

06 How do I send a legal request?

07 What if I cannot access the account?

Related Pages